Get in Touch

Connect with Kaiyun

Have inquiries or wish to explore collaboration? Reach out to us. Our dedicated team is ready to provide prompt and professional assistance.

Kaiyun China Official Presence

123 Chaoyang District, Beijing

Phone

400-888-9999

service@kaiyun.com

Email

info@biztech.com

support@biztech.com

Service Availability

Monday - Sunday: 9:00 AM - 11:00 PM

Holidays included

We value your engagement

Frequently Asked Questions

Explore our comprehensive FAQ section for answers to common questions about our services and how we enhance your sports experience.

What is the project completion timeline?

Project timelines vary based on specific requirements. Standard feature development typically requires 2-4 weeks, while complex functionalities or in-depth customization may take 2-6 months. A detailed schedule will be provided post-analysis.

Are there ongoing maintenance fees post-project?

Yes, we offer adaptable platform maintenance and support packages, including regular updates, bug fixes, data backups, and technical consultations. Pricing is customized to your needs and support tier.

Can modifications be requested during development?

Absolutely. Depending on your chosen service package, you'll have opportunities for feedback and revisions. We ensure regular progress updates and reviews throughout the development process to align with your expectations.

What are the payment terms?

Our payment structure involves phased installments: 30% as an initial deposit, 40% upon reaching 50% project completion, and the final 30% after final acceptance. Bank transfers are accepted.

Will I receive the source code?

Upon full payment, you will receive complete ownership of the source code. Comprehensive technical documentation and user training will be provided as needed.

Do you serve clients outside of major cities?

We serve clients nationwide and maintain international engagement. Connect with us via video conference, email, or instant messaging. On-site support can be arranged for specific projects.